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E-commerce Manager H/F

Montbonnot-Saint-Martin, Auvergne-Rhône-Alpes, FranceMarketing

Job description

Arturia designs musical instruments and software for musicians and producers, professionals and beginners alike. Its mission is to make music creation accessible to everyone through technology, and to offer the most intuitive and user-friendly experience.

Arturia started its journey in 1999 with the recreation of legendary analog synthesizers in software form, which then led to developing a full range of hardware synthesizers and contemporary audio tools. The products rely on innovation to offer a daring, accessible, fun, and inspiring approach to sound exploration.

Arturia is growing and now employs over 150 passionate people located in France, the USA, Hong-Kong, Mexico, and the UK. Arturians share an ambition for excellence, values such as transparency and simplicity, and a culture of celebration around successes.



_Job description:

We are looking for an experienced and dynamic E-commerce Manager to manage and increase our e-commerce revenues. You will be responsible for driving the growth, development, and profitability of our webstore, marketplaces, and e-commerce platform. This role involves strategic planning, management of online sales channels, and optimization of the customer experience to maximize revenue.


Responsibilities:

  • E-commerce Strategy: Develop and implement the E-commerce strategy aligned with company objectives. Identify new opportunities to drive online sales and customer acquisition.
  • Store Management: Create the E-commerce roadmap aligned with Business Plan objectives.
  • Performance Enhancement: Drive Arturia's webstore activities to maximize user revenues and average cart through onsite search, A/B testing, personalizations, vouchers, cross-sell, up-sell, etc.
  • Innovations: Contribute to the evolution of the new Arturia Webstore to have a multilingual and high-performing tool, utilizing cutting-edge animation and payment technologies.
  • Traffic Development: Implement an SEO strategy to maximize product visibility on the Arturia Store and within marketplaces.
  • Content Creation: Create or coordinate the creation of platform-specific e-commerce content (videos, banners, texts): Store pages and A+ product pages.
  • Marketplace Management: Direct E-commerce actions on marketplaces and Key Accounts, in coordination with Sales and Channel Marketing teams.
  • Strategic Direction: Collaborate with the CRM and Data team to identify and implement upgrade and cross-grade scenarios to maximize conversion rates, multi-purchase, and customer loyalty.
  • Amazon Focus: Expand sales on Amazon Stores, in collaboration with Sales & Logistics teams.
  • E-commerce Campaigns: work with the Digital Marketing Specialist to define and implement advertising campaigns on the Arturia webstore, various marketplaces, and Amazon Stores.
  • Performance Tracking: Monitor e-store and marketplace performance, generate reports, and devise action plans.
  • Benchmarking: Conduct market research on new e-commerce sites, evolving practices on marketplaces, and competitive positioning.
  • Ensuring Digital Consistency: Ensure coherence in digital actions to serve brand awareness goals and revenue growth objectives.


Job requirements


_Profile that we are looking for:

  • Bachelor’s degree in Business, Marketing, E-commerce, or related field (Master’s degree preferred).
  • Proven experience (4 years minimum) in e-commerce management or a similar role.
  • In-depth knowledge of e-commerce platforms, digital marketing, SEO/SEM, and web analytics tools.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication, leadership, and organizational skills.
  • Ability to work cross-functionally and collaborate with various teams.
  • Creative thinking with a focus on problem-solving and driving results.
  • Fluent level in English (written and spoken)


_Conditions: Permanent contract


_Location: Montbonnot-Saint-Martin (near Grenoble, France), accessible by bus.



Montbonnot-Saint-Martin, Auvergne-Rhône-Alpes, France
Marketing

or

Montbonnot-Saint-Martin, Auvergne-Rhône-Alpes, France
Marketing